Customer Service


We will give your order prompt attention. Please allow two to four weeks for delivery. If your order cannot be completed, you will be notified. We ship UPS, so please provide your complete street address and apartment number if applicable. Next Day and Second Day shipping are available at an extra charge.

Exchanges and Returns

We will gladly make an exchange or refund at any time and for any reason.

If you are not completely satisfied with your order, please return merchandise to us within five days of receipt. Items returned for an exchange or refund will receive our prompt attention. When returning merchandise, please include all original packaging and paperwork you received with your order.


Return merchandise to:

University of Sioux Falls - Cougar Central
1101 W 22nd St
Sioux Falls, SD 57105

*For your protection, insure all parcels.


Garments made of 100% cotton will shrink approximately 2%. We recommend ordering the next size larger. This rule also applies to Reverse/Weave items with a 95/5 blend.